🏠 How We Work – Our Process from Quote to Completion
At Jenks & Co Carpentry and Building Services, we believe that great building projects are built on strong communication, trust, and professionalism. Our structured process ensures that you always know what to expect — with no jargon, no confusion, and no surprises.
We’re known across Somerset, Dorset and Devon for being transparent, friendly, and reliable. Whether it’s a home extension, loft conversion, or bespoke carpentry, here’s exactly how we work.
✅ Step 1: Initial Consultation
📝 Step 3: Acceptance, Deposit & Scheduling
📈 Step 2: Estimate & Scope of Works
We visit your property to understand your vision and what you want to achieve.
- Walkthrough and informal chat to explore ideas
- We listen carefully to your goals, lifestyle needs, and desired finish
- Honest, realistic feedback based on years of experience.
📈 Step 2: Estimate & Scope of Works
📝 Step 3: Acceptance, Deposit & Scheduling
📈 Step 2: Estimate & Scope of Works
We send you a detailed estimate including all labour and materials.
- Complete scope of works — what’s included, and what’s not
- Clear descriptions of each stage and tasks
- Notes on anything important you should be aware of or actions required on your side
- Terms & Conditions are provided with every estimate
Why It Matters: We don’t do vague quotes — you get everything in writing, so you’re never left guessing.
📝 Step 3: Acceptance, Deposit & Scheduling
📝 Step 3: Acceptance, Deposit & Scheduling
📝 Step 3: Acceptance, Deposit & Scheduling
Once you’re happy with the estimate, we confirm timelines and lock in your booking.
- A 50% Deposit secures your place in the schedule
- Timeline and schedule of works issued post-deposit
- We’ll give you a checklist if anything needs prepping before the job starts
⚒️ Step 4: Construction Begins
🙏 Step 6: Aftercare & Client Feedback
📝 Step 3: Acceptance, Deposit & Scheduling
We show up on time, work cleanly and respectfully, and keep you informed every step of the way.
- Daily updates in person or via WhatsApp
- Friendly and approachable team
- Changes or extras? Always agreed in writing beforehand
- We believe there’s no such thing as problems — only solutions
📍 Step 5: Snagging & Sign-Off
🙏 Step 6: Aftercare & Client Feedback
🙏 Step 6: Aftercare & Client Feedback
Together we inspect the finished project and ensure you're 100% happy.
- Snagging walk-through and checklist
- Minor tweaks and finishing touches
- Final invoice issued after approval.
🙏 Step 6: Aftercare & Client Feedback
🙏 Step 6: Aftercare & Client Feedback
🙏 Step 6: Aftercare & Client Feedback
We stay connected after completion — because your satisfaction matters.
- Friendly follow-up to make sure you’re still happy
- Quick response to any snagging issues
- Invitation to leave us a review if you’re pleased with the result
⚡ Addressing Unexpected Issues
⚡ Addressing Unexpected Issues
⚡ Addressing Unexpected Issues
If we uncover something unexpected, we’ll call a site meeting to review it together.
- You'll be shown the issue in person
- We’ll provide a separate estimate for the additional works
- Any changes must be signed and require a deposit before continuation
Why Choose Jenks & Co?
⚡ Addressing Unexpected Issues
⚡ Addressing Unexpected Issues
- We listen and put your needs first — your finish, your way
- Friendly, clean, respectful and easy to work with
- Fully insured, qualified and experienced team
- Transparent estimates, dependable timelines
- We believe in clear communication and always offering solutions